Best Move
Privacy Policy

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Best Move LLC, a Wyoming limited liability company (“Best Move,” “we,” “us,” or “our”), provides business consulting, automation, and AI-enabled services. This Privacy Policy explains how we handle personal information when you visit best-move.co, contact us, book a meeting, or use our services.

When we provide messaging, CRM integration, invoice processing, or other services for a client, that client generally decides what information is processed and why. The client’s privacy notice may also apply to its customers and contacts.

Information we collect

Information you provide. We may collect your name, business name, email address, phone number, appointment details, and information you share about your business or project. If you become a client, we may also collect billing and transaction records.

Website information. Our website, scheduling, analytics, and advertising tools may collect your IP address, approximate location, browser and device information, pages visited, referral source, and interactions with the site. We may use cookies and advertising pixels to operate the site, measure traffic and advertising results, and show ads to people who have visited our site.

Call information. We may record calls to document discussions and support our services. We will provide notice and obtain consent when required by applicable law before recording.

Information processed for clients. To provide an agreed service, we may access information a client supplies or authorizes us to connect, including contact details, messages, CRM records, invoices, and vendor or property information. Invoice processing may create temporary copies in connected systems, logs, or backups even when the purpose is data entry rather than long-term document storage.

How we use information

We use information to respond to inquiries, schedule meetings, prepare proposals, deliver and support services, operate integrations, process records according to client instructions, measure and improve our website and advertising, manage billing, protect our systems, and comply with legal obligations. We may use AI tools for agreed services, such as extracting information from invoices or assisting with messaging workflows.

If you give us your contact details, we may follow up about your inquiry by email or phone. You can unsubscribe from promotional emails using the link in the message or by contacting us. Submitting a website form does not, by itself, give us permission to send automated marketing texts.

When we share information

We share information with providers that help us operate the website and deliver services, including hosting, scheduling, CRM and messaging, analytics, advertising, cloud storage, payment processing, and AI or document-processing providers. Advertising partners may receive website activity through pixels to measure campaigns and show relevant ads.

We may also share information with a client or a system the client authorizes us to connect, with professional advisers, or when reasonably necessary to comply with law, protect rights or safety, or complete a business transfer.

We do not sell contact lists for money. Sharing website activity with advertising partners may qualify as a “sale” or “sharing” under some privacy laws even when no money changes hands. We will provide applicable opt-out choices as required by law.

Third-party platforms

We use outside platforms to operate our business and deliver services. Depending on the service, we may use document-processing, AI, or integration providers. Information needed for those services may be processed or stored in the providers’ systems under their service agreements, security practices, and retention schedules.

We select and configure the services we use, but we do not operate their systems or control any separate uses of information they make under their own terms. If you follow a link to an independent service or connect a service you choose, that provider’s privacy notice may also apply. This section does not limit our responsibilities under applicable law or our agreements with clients.

Client-controlled information

For information we handle on a client’s behalf, the client generally controls which contacts and records are submitted, why they are processed, and what communications are sent through its account. We use that information to provide the agreed services and follow the client’s instructions, subject to applicable law and our agreements.

If you are a customer or contact of one of our clients, please direct privacy requests to that client. You may also contact us, and we will help route the request when we can.

Retention and security

We retain information for as long as reasonably needed to provide services, maintain business records, resolve disputes, and meet legal obligations. Retention and deletion of client-controlled information also depend on the client’s instructions, our agreement, and the capabilities and backup schedules of the systems used.

We use reasonable safeguards appropriate to the information we handle, but no system or transmission is completely secure.

Your choices and requests

You can contact us to ask about accessing, correcting, or deleting personal information we control, or to request an opt-out of targeted advertising. We will respond as required by applicable law and may need to verify your identity. Some information may be retained when permitted or required by law. You can also control cookies through your browser settings or any controls available on our site. Additional rights may apply depending on where you live.

Children and other websites

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us. Links to other websites are governed by those websites’ own privacy practices.

Changes to this policy

We may update this policy as our services or practices change. We will post the revised version with a new effective date and provide additional notice when required by law.

Contact us

For questions or privacy requests, contact Best Move LLC at [email protected].